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25th Aug 2019

Pump Clips – Send the right message

  Think about the last time you bought something that gave you pleasure. Steady now! I am thinking about a really nice meal, a fancy pair of shoes, a holiday...

30th Jul 2019

We are in the Brewers Journal

Read our article in the Brewers Journal on the importance of training in the on trade  

14th Feb 2019

A blog about pub toilets? Are you taking the P?

Well, the one facility in a pub which is guaranteed to be used by the customer is the toilet. So, does it matter what the loo is like, so long...

14th Jan 2019

Conditioning Cask Beer

Understanding beer conditioning is vital for your cellar manager and it makes sense for your bar team to be aware of this important process too. Setting up cask beer on...

17th Nov 2018

Getting the most from a stocktake

“Oh no, I have to be up early for the stocktake tomorrow!” – a familiar cry heard from many a licensee. None of us really like the inconvenience but my...

14th Aug 2018

Get your numbers right

There are lots of reasons why you might consider putting on an extra beer in your pub. After all, it makes sense to give your customers choice. Not everyone likes...

05th Jul 2018

Sell more beer!

A licensee attending one of the ‘Day of Beer’ training days I was running at Wye Valley Brewery came up to me at lunchtime and said that I had an...

28th Mar 2018

Beer sales drop – So why cask?

The BBPA beer barometer shows that beer sales in the first quarter of 2018 were down nearly 2% and that last year’s rise in duty was a factor. The growth and interest...

06th Jan 2018
Beer - Quality and value

Quality and Value

When it comes to understanding the needs of your customers, it pays to know the relationship between quality and value. Your assumptions about pricing your beer may be wrong. One...

25th Nov 2017
Beer Scoring

Have you been scored?

If a customer tells you that your beer has scored a 2, would you know what that means? Is is good or bad? A lot of switched on licensees have...